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MAAS FOR ITALY

The mobility of the future

Integrating transport services is crucial to ensuring more efficient and sustainable urban mobility. Supported by Open Data Hub, the MaaS4Italy project is transforming the way citizens and tourists travel by combining public transport, car sharing, bike sharing and taxis on a single digital platform. Thanks to Open Data Hub, local operators can easily access and share mobility data without worrying about complex technical standards. Find out how this innovation is improving the travel experience and facilitating access to mobility data across Italy.

Visual map of multimodal mobility services in MaaS4Italy, featuring bike sharing, car sharing, parking, taxis, buses, and cable cars.
Heavy urban traffic on a rainy day, illustrating mobility challenges addressed by MaaS4Italy’s multimodal transport solutions.

The challenge:
Urban mobility in Italy is characterised by a wide variety of public and private transport services that often operate in isolation from one another. Users have to use different platforms to plan, book and pay for their journeys, which makes the process fragmented and inefficient. Furthermore, integrating data between local and national operators requires the adoption of complex standards, which hinders the development of integrated mobility solutions.

The solution:
The MaaS4Italy initiative, promoted by the Italian government, aims to transform the country’s mobility system by embracing the concept of ‘Mobility as a Service’ (MaaS). This model integrates various transport services — including public transport, car sharing, bike sharing and taxis — into a single digital platform. This enables users to easily and efficiently plan and manage their trips.
The national Data Sharing & Service Repository for MaaS (DSRM) platform was introduced to support this initiative, collecting and distributing mobility data nationwide. However, many local mobility operators were deterred by the complexity of the standard connection protocols required, such as NeTEx and SIRI.
Thanks to the Open Data Hub, the Province of Bolzano became the first in Italy to provide mobility data in the required standard formats. This simplified the connection process for local operators and encouraged the nationwide adoption of MaaS.

Public bus and bike parking in an urban mobility hub, illustrating MaaS4Italy’s goal of seamless multimodal transport integration.
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Architecture diagram showing data and sales flow between MaaS4SouthTyrol components, including Open Data Hub and national platforms.

The role of the Open Data Hub:
The Open Data Hub acts as an intermediary between local mobility service providers and the national DSRM platform. It converts data into the standard NeTEx and SIRI formats before providing it to the platform. This eliminates the need for operators to implement these complex protocols themselves, thus facilitating the integration of their data into the MaaS platform.

  • NeTEx enables the exchange of static transport data, including timetables, routes and fares.
  • SIRI, on the other hand, provides real-time information on vehicle positions, arrival forecasts and service updates.

Benefits:

  • For users: A seamless travel experience, with the ability to plan, book and pay for multimodal trips through a single app.
  • For mobility operators: Simplified access to the national DSRM platform, without the need to develop support for complex protocols.For public administrations, there is more efficient traffic and infrastructure management, with real-time data for monitoring and optimisation.

Concrete examples of application:

  • The Province of Bolzano was the first in Italy to provide mobility data in the required standard formats, thus facilitating the adoption of MaaS in other regions.
  • Users can view real-time public transport timetables, rent a bike or book a taxi directly from the app, thanks to integration with transport services.

Fleet of regional public transport buses supporting multimodal mobility services within the MaaS4Italy project.

Thanks to the Open Data Hub we were the first territory in Italy to provide mobility services data in the standardized formats requested and we could support other regions in this work.

Alexander Alber
Mobility Manager, Province of Bolzano